Book a visit
The Moose Jaw & District Food Bank requires an appointment for all shopping visits from registered clients. If you’re a new client, please email harvestpantry@mjfoodbank.org to receive your first appointment.
There are four ways to book an appointment:
1. Mobile App
If you already have your login credentials, you can also use our mobile app
Once installed, you can book, view, and manage your appointments just like on the website.
2. Online Booking
Visit app.mjfoodbank.org
Online accounts are available only to registered clients
To receive your username and password, please:
Email harvestpantry@mjfoodbank.org, or
Visit the Food Bank in person
3. Phone Booking
If you do not have internet access or have unreliable internet:
- Call 306-692-2911
- Press 1
- Follow the automated booking instructions.
Important information:
You must know your client ID to use this service.
If you do not remember your client ID, please visit the Food Bank to obtain it so you can book appointments in the future.
4. SMS Booking
If you do not have internet access or have unreliable internet:
- Text 639-739-3898 and follow the automated prompts.
Important information:
You must know your client ID to use this service.
If you do not remember your client ID, please visit the Food Bank to obtain it so you can book appointments in the future.
Frequently Asked Questions
Please reach us at harvestpantry@mjfoodbank.org
if you cannot find an answer to your question.
How to Register with the Food Bank?
If this is your first visit, you can request a registration appointment by visiting our sign up page
On your first visit, you will be required to provide:
- One piece of valid government-issued photo ID for each adult in the household. We no longer accept Health Cards as ID.
- Proof of chidlren under 18:
- Canada Child Benefit document
- Bank statement showing Canada Child Benefit
- School letter
- Social worker letter
- Band or reserve confirmation
- A recent utility bill (paper or digital) that has the date, name, and address of one adult living in the house.
- Documents for your first eligibility review as listed here: https://mjfoodbank.org/eligibility-reviews/
Info and Hours of Operation
- Once you are registered, you can book a shopping time at The Harvest Pantry. We have a selection of perishable and non-perishable food items. Product may very from day to day.
- Please remember that our service is an Emergency Service – Take only what you need.
- Our shopping hours are by appointment only.
- We are open Monday to Friday from 9:30 to 2:30 PM. We are closed 12PM to 1PM for restocking.
- We are located at 270 Fairford St W, Moose Jaw
How to book an appointment?
The Moose Jaw & District Food Bank requires an appointment for all shopping visits. There are four ways to book an appointment:
1. Mobile Apps
If you already have your login credentials, you can also use our mobile app:
Once installed, you can book, view, and manage your appointments.
2. Online Booking (Website)
Visit app.mjfoodbank.org
- Online accounts are available only to registered clients
- You cannot self-register
- To receive your username and password, please:
- Email harvestpantry@mjfoodbank.org, or
- Visit the Food Bank in person
3. Phone Booking (No Internet Needed)
- Call 306-692-2911
- Press 1 and follow the automated booking instructions.
4. Text Message Booking (No Internet Needed)
- Text 639-739-3898
- Follow the automated prompts.
Using the phone or text system, you can also check your upcoming appointments or cancel if needed.
How to access the surplus program?
Guests are welcome to access the Surplus Program once per day and help themselves to a set number items from the Surplus Section of the shopping center. Surplus Items include, excess bread, food that has reached it best before date but is still edible, dented cans, etc.
What is a client choice shopping center?
A “Client Choice Shopping Center” is a model of emergency food distribution that enables clients to select their own food, much like a grocery store, rather than a pre-made hamper that may not meet their unique dietary needs. At our Client Choice Shopping Center ( The Harvest Pantry) we also aim to provide clients with culturally and ethnically appropriate choices.
Who can visit the Harvest Pantry?
Anyone facing Food Insecurity, those who lack regular access to enough safe and nutritious food for normal growth and development and an active and healthy life, are able to access The Harvest Pantry as an emergency support.
However for on going support, you are required to complete an eligibility review. Please read more here: https://mjfoodbank.org/eligibility-reviews/
What if I don't have a phone or email to book an appointment?
If you do not have access to a phone or email, you can call or text us to book an appointment:
Call 306-692-2911
Press 1 and follow the automated booking instructions.
Text 639-739-3898 and follow the automated prompts.
Using the phone or text system, you can also check your upcoming appointments or cancel if needed.
Who is considered part of my household?
How many times can I access the Harvest Pantry?
Any household on SAID or SIS can visit The Harvest Pantry twice per calendar month. All other households will have to complete and eligibility review to continue to access the food bank. Please read more here: https://mjfoodbank.org/eligibility-reviews/
Can someone else pick up my groceries for me?
Yes! They will need to provide an ID for everyone in your file and proof of address to shop on your behalf.
Can I get my food delivered?
Individuals with severe mobility issues that have no mode of transportation or a support network to help them can apply for our delivery service. Please find more details here:
How can I carry all this food home?
Please bring your own reusable bags or boxes to pack your groceries. We cannot guarantee that we will have bags or boxes available on-site.