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Get food

Book a visit to our Harvest Pantry and choose groceries that suit your household. We also deliver to people who cannot come in, and help families with children.

A woman and child choosing groceries beside a shopping cart in the Moose Jaw & District Food Bank pantry.

Your first visit

New to the food bank? Here is how to get started.

  1. Register with us

    We serve Moose Jaw and District. Request registration online using the Register tab in our booking app. We ask about your household and income to confirm you are eligible. Everything you share stays private.

    If you work with an agency such as John Howard, Square One or Moose Jaw Multicultural Council, you can ask them to help you register and book visits online.

  2. Book your visit

    Once your registration is approved, book a time in the booking app. Food bank services have eligibility requirements. Your household's visit limit depends on your eligibility, and your account shows how many visits you can book.

    Book a visit
  3. Keep your eligibility up to date

    We review eligibility every 6 months. Upload your documents and book a review in your account, or ask us at the pantry. After a review, your monthly visits may change to match your household's needs.

What to bring

Having these ready makes your visit quick and easy.

Every visit

  • Your client card
  • Photo IDs for every member of your family
  • One recent piece of mail as proof of address, such as a utility bill, flyer or Amazon box. It must show a family member's name, your address and a date. Digital bills are accepted.
  • If you have just moved, a rental agreement is accepted temporarily. Bring a utility bill on your next visit.
  • Bags or boxes to carry your food home

When you register

  • Photo ID: For each adult in your household.
  • Proof of children: For each child, such as a Canada Child Benefit statement, a bank statement showing the benefit, a school or social worker letter, or band or reserve confirmation.
  • Proof of address: A recent utility bill. After a move, a rental agreement is accepted.
  • Bank statements: Three months of complete statements for each adult. Screenshots are not accepted.

We ask for these again when your eligibility is reviewed. Missing something? Come anyway, or call 306-692-2911, and we will work it out together.

How to shop

Take only what you need and will use, so there is enough for everyone.

Step by step

  1. Arrive at your appointment time, go to the front desk and let staff know you have an appointment. Staff will verify your information and check you in.
  2. Staff will give you a shopping card that matches your family size. Your card shows how much meat, eggs and milk you can take that day.
  3. Most shelves have a coloured label. The number in your colour is how many items you can take from that shelf. Shelves without a label have their own sign.
  4. Limits change with what we have in stock, so check the signs each visit.
  5. When you finish your main shopping, a volunteer weighs your food and logs the weight.
  6. Visit the surplus table after your main shopping is done and the weight is logged. Surplus food is not weighed.

Good to know

  • Choose meat or eggs, not both.
  • Milk is for families with children.
  • Vegan, vegetarian, gluten-free, diabetic and halal sections are for people who need those diets. Tell staff so we can note it on your card.
  • Have a cat or dog? Tell staff, and we add pet food when we have it.

Card colours

Your card colour depends on how many people live in your home.

Seafoam green
1 to 2 people
Ruby red
3 to 4 people
Dark grey
5 to 6 people
Mustard yellow
7 to 8 people

Our services

More ways we help, beyond your pantry visit.

Sunshine Bags

Ready-to-eat hampers for unhoused clients. Come in and ask staff for a bag.

About Sunshine Bags

Mighty Munchkins

Extra healthy food for families with children, added to your visit.

What families get

Ready for your visit?

Book a time in the booking app. Not sure where to start, or cannot use the app? Call us and we will help.